#employee-reassignment

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#klarna #ai-reliance #ipo #social-security-administration #staffing-shortage #wait-times #public-services
Business
fromBusiness Insider
1 week ago

Klarna is reassigning engineers and marketers to customer support after its AI bet went too far

Klarna is moving employees from engineering, marketing, and other functions into customer support after admitting excessive reliance on AI-driven cost-cutting.
fromwww.npr.org
1 month ago

Efforts to shrink Social Security's phone wait times are putting a strain elsewhere

They are in a deep hole of their own creation on staffing and so you just don't have enough people to go around to serve the public.
US politics
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