#impact-measurement

#impact-measurement

Understanding the difference in purpose Unlike private businesses, which exist to make a profit, public institutions are designed to create impact - especially social and economic outcomes that benefit everyone, not just paying customers. A public agency doesn't measure its success in revenue or margins, but in how much it improves lives, builds equity and maintains public trust. This doesn't mean budgets and spending don't matter - they absolutely do - but money is not the goal. It's the tool.

You've got a mission, a plan, and a team ready to act-but explaining how change actually happens can feel like connecting dots in the dark. That's where a Theory of Change (ToC) template becomes your guide. It helps you map every step-from the resources you invest to the results you aim for-so everyone understands not just what you're doing, but why it matters. Whether you're building a new model or refining an existing one, the right ToC template adds structure, clarity, and focus.