"Today I'm forced to stand here and beg because an insurance company decided that profits matter more than the life of a man who spent his career protecting this city," said Jones's daughter Rachel Jones at the hearing. He ran into burning buildings, inhaled toxic smoke, and put his life on the line again and again, so that others could survive, Rachel Jones continued. Now, when he needs the help the most, the insurance company provided by this city through Blue Shield is denying him the medication his doctors say is necessary to keep him alive.