#multigenerational-workforce

#multigenerational-workforce

With decades of leadership and coaching experience, Phil shares practical insights on aligning values, setting expectations, and creating cultures where lawyers and staff can thrive together. Culture Is Not a Statement. It Is a Daily Practice Law firms often talk about values such as balance, flexibility, and respect. Phil explains that culture becomes real only when those values are reflected in everyday decisions. When expectations around workload, compensation, and availability align with stated priorities, trust grows naturally.

Boomers and Gen X often see flexibility as a tool for managing work-life balance or caregiving responsibilities. Millennials view it as a non-negotiable element of trust and autonomy, while Gen Z perceives it as a reflection of an employer's adaptability and tech-savviness. Offering hybrid or remote options alone isn't enough for workplace designers and change managers. Organizations must clearly define flexibility across roles and levels and be prepared to support it through policies, digital infrastructure, and space planning.