#retail-fraud-prevention

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#ai-fraud-detection #e-commerce-returns #customer-verification #return-policy-management #facial-recognition
E-Commerce
fromDigiday
1 week ago

From Boll & Branch to Bogg, brands battle a surge of AI-driven return fraud

AI-generated images are enabling fraudulent return claims, forcing retailers to implement stricter verification processes while balancing customer experience.
fromPractical Ecommerce
5 months ago

Facial Recognition Bans Spread Globally

A ruling last week in Australia makes using facial recognition to combat fraud almost impossible and is the latest example of global regulators' growing disapproval of biometric technology in retail environments. The Office of the Australian Information Commissioner (OAIC) determined that Kmart Australia Limited had violated the country's Privacy Act 1988 when it used facial recognition to prevent return fraud and theft.
Privacy technologies
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