#royal-mail

#royal-mail

Royal Mail has been criticised for offering an unacceptable performance over the crucial Christmas period after it failed to deliver letters and cards on time to about 16 million people, Citizens Advice found. The consumer watchdog, which carried out research into Christmas deliveries, said that figure was 50% higher than in 2024, and the highest level over the festive period in five years, excluding when Royal Mail was hit by strike action in the run-up to Christmas four years ago.

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Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging. At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The move will give more than 200,000 UK-based TikTok Shop sellers access to Royal Mail's full range of services - from parcel collections and tracked delivery to drop-off points and compensation cover - through a seamless integration designed to make online selling easier, faster, and more reliable.

Royal Mail has launched a £1 million apprenticeship levy gifting fund to help small UK businesses address skills shortages and foster growth opportunities.

"I have diabetes, high blood pressure, and I've had a bad infection recently. My mum has diabetes too. She needs those appointments, and they're just not arriving."

Performance data shows just 70% of first-class mail was delivered on time in Croydon and 71% in Sutton, well below the legal target of 93%.