Boston foodfromBoston.com4 weeks agoRare good news for the T: Ridership is actually upMBTA's fare revenue increased by $18 million this year due to growing ridership and improved service.
Online marketingfromBusiness Matters2 months agoWhy Guests Ignore Guest Feedback Forms-And How to Change ThatGuest feedback is crucial for service improvement and guest satisfaction.Many guests skip feedback forms due to inconvenience and unclear value.Improving guest feedback response rates requires a strategic approach.
fromSacramento Bee3 months agoCaliforniaIRS service is improving. report to Congress says. But, it's still dogged by 'delays, frustration'The IRS faces challenges in providing consistent taxpayer service despite improvements, particularly affecting vulnerable populations.
fromwww.bbc.com3 months agoUK politicsMayor argues case for takeover of train companyRegional leaders seek control over Northern Trains' operations to improve poor service levels and strengthen local governance.
fromDailycaller4 months agoRemote teamsGOP Senator Introduces Bill To Send One-Third Of Federal Workforce Packing Out Of DCSen. Joni Ernst's bill aims to relocate 30% of federal employees from D.C. to improve service and reduce taxpayer expenses.
fromwww.times-series.co.uk5 months agoMiscellaneousRoyal Mail shuts postal collection officeRoyal Mail closed a collection point in Harrow to merge services, claiming it will improve efficiency and service for customers.
fromianVisits6 months agoMiscellaneousKeolisAmey retains the franchise to operate the DLRKeolisAmey will manage the Docklands Light Railway until 2033, focusing on customer experience improvements and reducing fare evasion.
from24/7 Wall St.7 months agoBusinessStarbucks CEO's ConfusionStarbucks CEO Brian Niccol's vagueness in improvement plans highlights fundamental issues in staffing and service.Effective change at Starbucks requires addressing frontline staff challenges, not just empowering them.
fromwww.bbc.com9 months agoLondonAvanti West Coast talks over 'unacceptable performance'Avanti West Coast faces scrutiny over poor performance.