#shelter-management

#shelter-management

The city will not renew its contract with Urban Alchemy to manage two key downtown homeless shelters following the discovery of improper data handling by the nonprofit's staff. The Homeless Strategy Office confirmed the contract will end on Sept. 30 and that another service provider, Endeavors, will assume operations under an emergency contract. According to a memo dated Sept. 15, the decision was made after Urban Alchemy staff were found to have "improperly, and without permission, misrepresented Homeless Management Information System (HMIS) exit dates and records." Although the data was later corrected, the city characterized the breach as serious enough to warrant an immediate end to the relationship.

The operator of two Oakland homeless shelters, BOSS, is ending its management a month early amid unresolved issues, leaving 40 residents to find new housing.