#subscription-practices

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#consumer-refunds #deceptive-fees #ai-driven-pricing #amazon #ftc-settlement #consumer-protection
E-Commerce
fromTechRepublic
1 month ago

Instacart Hit With $60M FTC Settlement Over Hidden Fees - TechRepublic

Instacart will refund $60 million after the FTC found deceptive fees, meaningless guarantees, unauthorized subscription enrollments, and AI-driven price discrimination inflating customer costs.
E-Commerce
fromArs Technica
4 months ago

Amazon agrees to make canceling Prime easy, will refund customers $1.5B

Amazon must pay $2.5 billion, change subscription practices, provide easy Prime cancellation and disclosures, and submit to independent compliance monitoring.
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