Gonzalez was 33 and living with her mother while raising two children, ages 3 and 1, alongside her husband in Pittsburg. Tension in the household was rising. Gonzalez knew that they needed to find a place of their own, but her and her husband's credit problems made finding an apartment nearly impossible. Other family members couldn't take them in. Out of options, Gonzalez dialed 411, the county's resource hotline.
Rodriguez said she initially felt anxious about her performance after responding to a fatal fire, but was reassured by the Red Cross mental health team's support.
