#whatsapp-integration

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#omnichannel-contact-center #agent-efficiency #ai-analytics #meta #business-messaging #ai-features #messenger
fromLondon Business News | Londonlovesbusiness.com
2 hours ago

How the Squaretalk call centre platform update keeps your business agile - London Business News | Londonlovesbusiness.com

As part of the update, WhatsApp is now fully embedded into the Squaretalk interface. In addition to calling customers, agents can now also send and receive messages, media files, and payment links to opt-in contacts from verified business profiles on one of the largest communication channels in the world. This enhances how businesses manage conversations at scale, uniting channels and AI analytics into a single environment for operational security, efficiency, and full oversight.
Marketing tech
fromSocial Media Today
2 months ago

Meta Adds More Business Messaging Features

To help drive the outcomes that matter to businesses, we are making available to our Ads that click to messages, and introducing for ads that click to Messenger to maximize ROAS. And with automatic-destination messaging ads, we can help your businesses meet your customers where they are by delivering ads that open to their preferred messaging app - WhatsApp, Instagram Direct, or Messenger.
E-Commerce
Marketing tech
fromTearsheet
3 months ago

Remitly's Q1 in review - and why its WhatsApp integration could be a turning point for fintech UX - Tearsheet

Remitly is dedicated to simplifying international money transfers, addressing user frustrations, and enhancing accessibility through innovative technology.
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