'Artificial evil': 7 new lawsuits blast ChatGPT over suicides, delusions
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'Artificial evil': 7 new lawsuits blast ChatGPT over suicides, delusions
"A wave of horror stories about ChatGPT arrived in California courts on Thursday, with the filings of seven new lawsuits against OpenAI from across the nation. Four focus on suicides, three on other mental health crises. Each blames ChatGPT, and each complaint's first paragraph ends with the same allegation: "This tragedy was not a glitch or an unforeseen edge case - it was the predictable result of Defendants' deliberate design choices.""
"The lawsuits are a tragic signal of ChatGPT's potential impact on vulnerable people's psyches. Filed in San Francisco County's and Los Angeles County's superior courts by the Social Media Victims Law Center, the complaints come amid OpenAI's massive buildup of infrastructure for training and running artificial intelligence chatbots. The San Francisco startup, in October, secured a $500 billion valuation and restructured as a for-profit company."
"These complaints join a reckoning over OpenAI's safety guardrails, parental controls and pre-release testing. In August, an Orange County family sued OpenAI over their teeenager's death by suicide, prompting attention from Washington and promises of change from the tech company. On Oct. 27, the company wrote that it had updated ChatGPT to "better support people in moments of distress," and that answers from the chatbot that don't meet OpenAI's standards around mental health are down 65% to 80%."
Seven lawsuits filed in California allege that ChatGPT caused suicides and other mental-health crises, with four cases focused on suicides and three on other crises. The complaints, filed in San Francisco and Los Angeles counties by the Social Media Victims Law Center, assert the harms were the predictable outcome of deliberate design choices. The suits join earlier litigation after an Orange County teen's suicide and raise questions about OpenAI's safety guardrails, parental controls and pre-release testing. OpenAI reported an October update reducing problematic mental-health responses by 65–80%, but many incidents involved earlier versions. One plaintiff, Jacob Irwin, experienced prolonged psychiatric hospitalization and an AI-related delusional disorder.
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