"Nokia has unveiled agentic AI capabilities for its fixed network product lines to help drive productivity and operational intelligence across broadband networks. The global comms tech provider said that with the telecoms industry set to invest $6.2bn in agentic AI by 2030, agentic AI systems capable of autonomous reasoning and decision-making will be a key driver of the cognitive broadband era, enabling networks to move beyond basic connectivity towards self-optimising, AI-driven infrastructures."
"Designed for the cognitive broadband era, Nokia's AI-enabled fixed networks portfolio is claimed to boost user experience, increase operational efficiency and accelerate fibre roll-out. The move will see the supplier embed AI agents and natural language interaction across its Altiplano, Corteca and Broadband Easy platforms, enabling network providers to modernise operations and reduce costs."
"Nokia said it was confident that the agentic AI capabilities would help operators tackle fibre and Wi-Fi challenges, from design and planning to roll-out and operations. Moreover, it assured that an open and secure AI agent approach would allow providers to integrate their own AI tools and data sources."
"As a result, Nokia said operators would be able to resolve problems proactively, scale operations without adding headcount and diagnose network issues using automated root cause analysis. Importantly, the tech firm said the AI agents would make an immediate and tangible difference for operators, including lifting first-contact helpdesk resolution rates above 50%, network incident qualification within five minutes, and a 50% reduct"
Nokia introduced agentic AI capabilities for its fixed network product lines to improve productivity and operational intelligence across broadband networks. The company said telecom investment in agentic AI is expected to reach $6.2bn by 2030 and that autonomous reasoning and decision-making will drive the cognitive broadband era. Nokia’s AI-enabled fixed networks portfolio is intended to boost user experience, increase operational efficiency, and accelerate fibre roll-out. AI agents and natural language interaction will be embedded across Altiplano, Corteca, and Broadband Easy platforms. Nokia claims the approach helps operators address fibre and Wi-Fi challenges from design and planning through roll-out and operations. It also states the approach is open and secure, enabling integration of operator AI tools and data sources, with benefits including proactive resolution, automated root cause analysis, higher helpdesk resolution rates, faster incident qualification, and reduced operational effort.
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