"I learned the value of connecting with people who do the work. I came in as an engineer, but I wanted to be on the [manufacturing] floor."
"Cat allowed me to see that people around the globe want to do a great job, but they want clean process and workflows to do that,"
"Amazon allowed me to learn how to solve problems at scale with technology,"
"It was really about getting back to touch, feel, smell,"
Dave Bozeman became CEO and president of C.H. Robinson in 2023. He spent 16 years at Harley‑Davidson learning lean principles, continuous improvement, just‑in‑time inventory, and the value of connecting with people who do the work on the manufacturing floor. He spent nine years at Caterpillar gaining operational excellence at global scale and seeing that people want clean processes and workflows. At Amazon he built the Middle Mile global transportation business and learned to solve problems at scale with technology. At Ford he led customer service and enthusiast brands and regained a tactile appreciation for how things get made. His industrial, technology, and transportation experience prepared him to lead a major freight brokerage.
Read at Fast Company
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