Why LG Appliance Customers Often Label Them Overpriced - Tasting Table

"Much of LG's negative feedback centers on its refrigerators. Most of its best-selling models range from $1,400 to well over $3,000, but expect to pay way more than that in replacement parts, which will likely break all over again anyway. One Reddit user claimed that their LG fridge "needed two new door seals within two years of purchase ... costs were ridiculously overpriced (~$200 for each door) ... We [only got] four years of service from it." Another Redditor lamented that fixing their fridge's compressor would cost $500 to $1,000, on top of the $2,400 for the fridge itself."

"Even if you have cash to spare, LG fridge owners say the customer service isn't worth a penny. One user on Reddit said their $4,000 fridge was out of commission for 55 days due to negligence by LG, and after three previous repairs, too. "I've lost hundreds of dollars in groceries when I was told the fridge was working and then it fails," they wrote. They even claimed they would be taking legal action - and they're not the only one."

"In November of 2025, a customer hit LG with a class action lawsuit over one of its popular refrigerators, alleging that the company knew about defects with the model's compressor, yet continued to sell it. The suit claimed that this cost consumers thousands in repairs and spoiled food (via Top Class Actions). LG actually settled a similar suit in 2020, though the company denied wrongdoing and claimed to have"

Shopping for kitchen appliances can be difficult due to high prices, space needs, and many available brands. Customer feedback about LG centers on refrigerators, with many popular models priced from about $1,400 to over $3,000. Owners report that replacement parts are costly and may fail again, including door seals and compressors. Some users describe long periods when refrigerators are unusable, leading to spoiled groceries and financial losses. Customer service complaints include negligence and repeated repairs without lasting results. LG has faced legal action, including a class action lawsuit alleging known compressor defects and continued sales, with claims of thousands in repair costs and spoiled food.

Read at Tasting Table