"“Sorry to hear that Outbound is not your cup of tea,” the response read. “But that is of course totally understandable. No hard feelings. Feel free to send a support request to the Steam support to get a full refund on your purchase. If you do so, we would appreciate if you would update or remove your negative review. Thanks a lot.”"
"Mixed reviews immediately started pouring in about the game's abbreviated length and its survival mechanics feeling shallow. Some were miffed by the $25 price tag, while others simply felt "meh" about the whole thing."
"That request rippled through the Steam community until players started writing additional negative reviews on Outbound 's page precisely because of what the developers had done. "Negative reviews exist for a reason. It's not a good look when developers ask players to change or remove criticism instead of addressing the actual issues being raised," one read."
Outbound is a co-op survival sim set in a cozy fantasy of modern van life. After a strong showing at Steam Next Fest and over 1.5 million wishlists, its Early Access release on Steam received mixed reviews. Players criticized the short length, shallow survival mechanics, and the $25 price. Square Glade Games then responded to a negative review by offering a full refund through Steam support and asking the player to update or remove the negative review. The request spread across the Steam community and led to additional negative reviews, with players arguing that criticism should be addressed rather than removed.
Read at Kotaku
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