""It's much more convenient for patients to go down an elevator ride for eight floors and check in for surgery than commuting across town or in some cases commuting hundreds of miles," says Andy Munce, president and CEO of Sanford Health's Sioux Falls region."
""Hotels in close proximity to hospitals is nothing new. You can see that all over the country. But they're just a place to stay. I think what Sanford was looking for was an elevated experience that they could also operate themselves and offer those services to their patients in a holistic way," says Luis Zapiain, director of hospitality at HKS."
""When they're traveling for procedures, for subspecialty care, for ICU-type scenarios, they have a lot on their minds," Munce explains, emphasizing the importance of the hotel as an extension of the hospital."
Sanford Health's orthopedic wing in Sioux Falls includes a hotel on the top two floors, providing patients with convenient overnight accommodations before surgeries. This innovative design addresses the challenges faced by patients traveling long distances for medical care. The facility features 12 operating rooms, 19 inpatient rooms, and 56 hotel rooms, along with dining options. The combination of hospital and hotel aims to enhance the patient experience by offering holistic services and reducing travel stress for those requiring specialized care.
Read at Fast Company
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