
"In composing these remarks, out of curiosity, I asked AI to prepare the address. And I was amazed at how quick and easy it was generated. But I also noticed the lack of soul nor warmth it conveyed. It was not my personal voice, and it did not express my genuine appreciation for the opportunity to impart my insights to thousands of you. You want to hear from me, not some algorithm of me."
"So, instead of delivering a lackluster AI-powered speech, the 68-year-old scrapped the draft entirely. "So don't worry," he said. "I threw it away and took pencil to paper," drawing applause from the crowd. Ed Bastian's advice for Gen Z: protect your authenticity-and avoid cutting corners"
"In an era when companies are increasingly embracing AI to maximize productivity, some executives have gone as far as creating digital replicas of themselves. For example, CEOs at Klarna and Zoom, have experimented with AI avatars and agents capable of attending meetings or delivering messages on their behalf. For Bastian, though, AI is best used as a tool to enhance work-not replace workers."
"He told graduates that authenticity and character remain among the hardest qualities for technology to replicate-and among the most important to protect. "The most important asset that you have is your good name," he said to gra"
Artificial intelligence is creating anxiety about career prospects and whether traditional education will pay off. Even top executives are still figuring out how to use AI effectively. Delta Air Lines CEO Ed Bastian tried using AI to draft a commencement address, but the result lacked soul and warmth and did not sound like his own voice. He discarded the AI draft and wrote the remarks himself. He advised Gen Z to protect authenticity and avoid cutting corners. He said AI should enhance work rather than replace workers, and that personal character and a good name are difficult for technology to replicate and are essential to safeguard.
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