Captivate 13 Quiz - Failure Settings - eLearning
Briefly

"I have a quiz that I've been working on for a couple of days. Users should be able to attempt the assessment up to 3 times. At the 3rd time, they cannot retake it. I want the user to be directed to a Results Feedback slide that directs them on next steps. The Continue button when they PASS works just fine; they are directed to a Success slice. But the Continue button does not work at all on FAIL, even though in the Interactions properties, I indicated they should be moved to the Results Feedback slide. What can I do?"
"I have a quiz that I've been working on for a couple of days. Users should be able to attempt the assessment up to 3 times. At the 3rd time, they cannot retake it. I want the user to be directed to a Results Feedback slide that directs them on next steps. The Continue button when they PASS works just fine; they are directed to a Success slice. But the Continue button does not work at all on FAIL, even though in the Interactions properties, I indicated they should be moved to the Results Feedback slide. What can I do?"
A quiz is configured to allow users up to three attempts, with no retake allowed after the third attempt. The desired flow sends users to a Results Feedback slide that explains next steps after failing. The Continue button correctly advances users to a Success slide when they pass. The Continue button does not respond or navigate after a fail, even though the Interactions properties are set to move failed attempts to the Results Feedback slide. The issue prevents failed users from reaching the Results Feedback slide and receiving guidance on next steps.
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