U.S. bank disclose security lapse after sharing customer data with AI app | TechCrunch
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U.S. bank disclose security lapse after sharing customer data with AI app | TechCrunch
"Community Bank, which operates in Pennsylvania, Ohio, and West Virginia, disclosed a cybersecurity incident that exposed customers' names, dates of birth, and Social Security numbers."
"In an 8-K filing dated May 7 with the U.S. Securities and Exchange Commission, the bank said it detected an exposure of customers' personal data due to the use of "an unauthorized artificial intelligence-based software application.""
"The bank said it disclosed the incident "due to the volume and sensitive nature of the non-public information at issue.""
"While Community Bank did not disclose how many customers were affected by the incident, nor what AI application was involved, the company said it is "evaluating the customer data that was affected" and is sending notifications in accordance with relevant laws."
Community Bank operating in Pennsylvania, Ohio, and West Virginia reported a cybersecurity incident involving exposure of customers’ personal data. The bank stated that it detected the exposure of non-public information due to use of unauthorized artificial intelligence-based software. The disclosure was made because of the volume and sensitive nature of the information involved. The bank did not specify how many customers were affected or which AI application was used. The bank said it is evaluating the customer data that was affected and is sending notifications in accordance with applicable laws. The exact method of exposure was not clarified, but the wording suggests customer data may have been uploaded to an online AI chatbot.
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