"Several LG smart TV owners, including some Engadget staff, were surprised to find what looked like an unremovable Microsoft Copilot app suddenly installed on their devices earlier this week. After all the raised eyebrows, a representative from LG has reached out to say that the company "will take steps to allow users to delete the shortcut icon if they wish." According to the spokesperson, the Copilot icon is a shortcut for launching the AI chatbot in the TV's web browser rather than an application embedded in the appliance. We've asked for more specifics about when people will be able to get rid of the Copilot prompt, but have not received a response at this time."
"That would have been nice from the start. Apparently we're still learning the lessons of U2's notorious iTunes album giveaway. It might seem like free additions would be something people would enjoy, but it turns out customers want to choose which services they use. Particularly when smart TVs don't have the best track record on privacy, the surprise appearance of an AI chatbot wasn't likely to be well received."
Multiple LG smart TV owners discovered a Microsoft Copilot shortcut unexpectedly appearing on their devices. LG clarified that the Copilot icon functions as a web-browser shortcut to the AI chatbot rather than a built-in application. LG indicated plans to provide a way for users to remove the shortcut icon. Requests for a timeline or further specifics about removal have not yet been answered. The surprise installation raised concerns about user choice and privacy, since smart TVs already face skepticism over data practices and unsolicited additions to device interfaces.
Read at Engadget
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