"The reason for the delays, the postal service says, is due to increasing pressures due to high levels of sick absence, resourcing issues and other local factors. Royal Mail has said it hopes to deliver six days a week but acknowledged that, in a few hotspots, this will temporarily not be possible. It said that households in the affected areas might see delays to letters and parcels arriving in the busy run-up to Christmas."
"Royal Mail was handed a 21 million fine by Ofcom last month for missing its delivery targets for the financial year, delivering only 77% of first-class mail and 92.5% of second-class mail on time throughout the 2024/25 financial year. Ofcom has said the postal service now must urgently issue a practical improvement plan or may face further penalties. This is the third time Royal Mail has breached its regulatory obligations over the past few years."
Royal Mail warned of delivery disruptions across multiple UK areas this Christmas, with Brixton among affected postcodes. High levels of sick absence, resourcing shortfalls and other local factors have increased pressure on services. Royal Mail aims to deliver six days a week but acknowledged temporary suspension of six-day delivery in some hotspots. The company plans to rotate delivery rounds and has called in extra support to reduce delays. Households in listed areas may see slower arrival of letters and parcels in the run-up to Christmas. Ofcom fined Royal Mail £21 million and demanded an urgent improvement plan after missed targets and repeated breaches.
Read at www.standard.co.uk
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