"I would literally look over people's shoulders with stop watches and write down what I saw them do,"
""Most of that work's invisible," she explained. "It lives in people's heads and is institutional know-how that walks out the door every day at 5 p.m. and you have to hope that it comes back.""
""five to seven figures""
A former McKinsey consultant experienced difficulty capturing granular employee workflows, prompting creation of an AI platform to document processes and auto-generate step-by-step guides. The company was founded in 2019 and has grown to 75,000 customers, with 45% of Fortune 500 companies as paying clients and a free version available. New funding of $75 million in a Series C brings total funding to $130 million and a $1.3 billion valuation. The funding will support Scribe Optimize, an agent that analyzes workflows and suggests tailored improvements. Reported pricing ranges from team plans at $12 per user per month to enterprise contracts costing five to seven figures annually, with customer surveys indicating employees can save 35 to 41 hours per month using the system.
Read at Fortune
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