OpenAI faced a partial outage on Tuesday morning, affecting access to ChatGPT, Sora, and the API. The company began investigating on Monday night and identified the issue by 5:30 am PT. Despite their efforts, they warned users on the West Coast that full recovery could take a few more hours. Notably, this outage experienced longer duration compared to typical issues, with reports of elevated error rates and latency being common. This incident coincides with other significant announcements from OpenAI, including a major price cut for developers and integration deals with Apple.
We are observing elevated error rates and latency across ChatGPT and the API. Our engineers have identified the root cause and are working as fast as possible to fix the issue.
Tuesday's partial outage comes amid a flurry of announcements from OpenAI, including a significant price cut for developers accessing its AI reasoning models.
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