Duolingo's CEO, Luis von Ahn, announced a shift towards an 'AI-first' strategy where the company will reduce reliance on contractors in favor of AI. This decision reflects a broader trend of tech companies integrating AI into their operations. Despite potential minor dips in quality, the company believes that fast adaptation is crucial in the competitive AI landscape. Duolingo also plans to explore AI applications in hiring and performance reviews, aiming to automate roles where possible to enhance employee efficiency and focus on creative tasks.
Duolingo will gradually stop using contractors for work that AI can handle, accepting minor quality declines as a trade-off for rapid progress in the AI field.
Luis von Ahn emphasized that the transition to AI is aimed at enhancing employee creativity and tackling substantial issues rather than completely replacing human resources.
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