I run the world's largest employee mental health company. Leaders are treating AI adoption as a tech problem. It's not | Fortune
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I run the world's largest employee mental health company. Leaders are treating AI adoption as a tech problem. It's not | Fortune
"According to a 2025 Pew Research Center report, workers are more worried than hopeful about AI in the workplace. And the consequences of that anxiety go well beyond morale: research shows that when employees believe they are likely to lose their job, the risk of serious psychological distress rises considerably - along with the likelihood of mental health leave, disengagement, and burnout."
"Job insecurity driven by AI fear manifests in two damaging patterns. The first is disengagement - distracted, uncollaborative workers doing the minimum to get by. The second is its opposite: workers who over-compensate by becoming hypersensitive and over-extended, eventually burning out. Both patterns hurt team performance. Both are symptoms of the same underlying failure: leaders who haven't addressed what their employees are actually afraid of."
"To counteract this, leaders need to focus on building genuine trust. Trust doesn't just happen - it's earned. The most effective way to build it is through early, open, and consistent communication. The impulse to wait until everything is figured out before communicating is understandable. But in the absence of communication, rumors form, narratives harden, and fear sets in."
Employee anxiety about AI in the workplace is at critical levels, with workers more worried than hopeful about its impact. This anxiety directly correlates with increased psychological distress, mental health leave, disengagement, and burnout. When employees fear job loss, performance suffers measurably. AI-driven job insecurity manifests in two harmful patterns: disengagement where workers disengage and do minimum work, or over-compensation leading to burnout. Both stem from leaders failing to address employee concerns. Building genuine trust through early, open, and consistent communication is essential. Leaders should share information transparently as it becomes available, clarifying company philosophy on AI's role in changing jobs rather than eliminating them.
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