Consulting firms like McKinsey & Company, Boston Consulting Group, and Ernst & Young are at the forefront of leveraging generative AI technologies. They are integrating AI tools such as McKinsey's Lilli, which processes internal knowledge and assists consultants by providing relevant information and contacts. This technological adoption has significantly changed internal processes, enhancing efficiency and reducing reliance on traditional methods such as manual report checking and slide polishing. Employee engagement has also increased with AI training, with 70% of McKinsey's workforce actively utilizing these tools weekly.
At McKinsey, consultants are using an in-house generative AI chatbot called Lilli, which synthesizes the firm's entire body of intellectual property, assisting employees efficiently.
Lilli's usage has exploded since it launched, with 70% of McKinsey's employees using it, turning to it about 17 times a week.
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