"Quite often we are struck that the graduates [who] join us-who are meeting all the cognitive tests we've set-they don't always have the resilience,"
"They don't always have the human skills that we want to deploy onto the client work we pass them towards."
"We've really doubled down, particularly [with] this year's graduates,"
"We're doing a whole load of separate training in their first six months with us, really about resilience, really about some of those communication skills."
Many Gen Z graduates meet cognitive tests but lack resilience and human skills needed for client work. Resilience is the ability to handle day-to-day work dynamics, including pressure, criticism, and difficult situations. Pandemic lockdowns disrupted education and early workplace experiences that normally build those skills. PwC U.K. has implemented resilience and communication training during new hires' first six months, intensifying efforts for the current graduate cohort. The training aims to prepare candidates for deal-making environments where managing challenges is core. PwC plans to fill 1,300 U.K. graduate roles from a large applicant pool.
Read at Fortune
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