"In today's fast-moving work environment, organizations expect teams to do everything at once: perform flawlessly in the moment and constantly improve for the future. But is it wise to ask teams to chase both performance and learning outcomes at the same time? Jean-François Harvey Jean-François Harvey is an associate professor in the Department of Entrepreneurship and Innovation at HEC Montréal."
"In today's fast-moving work environment, organizations expect teams to do everything at once: perform flawlessly in the moment and constantly improve for the future. But is it wise to ask teams to chase both performance and learning outcomes at the same time? Wonbin Sohn is an assistant professor of human resource management at the University of Hawai'i at Mānoa's Shidler College of Business, where his research explores how HR practices and work arrangements shape employee experiences and behaviors within teams and organizations."
Rapid work environments pressure teams to deliver immediate results while simultaneously pursuing learning and improvement. Pursuing both performance and learning at the same time creates conflicting demands that increase cognitive load, reduce focus, and can undermine both outcomes. High-stakes operational work rewards exploitation of known routines, while learning requires experimentation, reflection, and tolerance for short-term setbacks. Organizations should create structural separation of performance and learning activities, provide dedicated time and resources for experimentation, align incentives and HR practices to support learning, and cultivate leadership behaviors and psychological safety that enable effective learning without sacrificing critical operations.
Read at Harvard Business Review
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