Diary of a CEO founder Steven Bartlett hired someone with 'zero' work experience because she 'thanked the security guard by name' before the interview | Fortune
Briefly

Diary of a CEO founder Steven Bartlett hired someone with 'zero' work experience because she 'thanked the security guard by name' before the interview | Fortune
"I hired someone who's CV was two lines. Their experience was zero. Much of the reason why I gave her the job was because: She thanked the security guard by name on the way into the building."
"When she didn't know something, in the interview she said 'I don't know that yet, but here's how I'd figure it out.' After the interview she went and self-taught herself the answer she didn't know, and emailed it to me within hours."
"Fifteen years of hiring has taught me that culture fit and character is MUCH harder to hire than experience, skills or education."
Hiring decisions increasingly prioritize humility and character over traditional credentials. Steven Bartlett hired a candidate with minimal experience due to her respectful behavior and proactive learning attitude. She demonstrated her commitment by self-teaching and following up after the interview. Bartlett emphasizes that culture fit and character are more challenging to assess than skills or education. This shift in hiring philosophy resonates with entry-level job seekers, as many CEOs now value human skills and work ethic over conventional qualifications.
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