CISA has reported that ransomware groups are exploiting unpatched versions of SimpleHelp Remote Monitoring and Management systems, specifically targeting a utility billing software provider's customers. The agency highlighted flaws such as CVE-2024-57727 and others, which lead to serious security breaches, including remote code execution and privilege escalation. These vulnerabilities have been actively exploited since early 2025, with groups like DragonForce using them for double extortion attacks. CISA advises organizations to update their SimpleHelp software, isolate servers from internet access, and routinely monitor for unusual activities to safeguard data against these ransomware threats.
CISA warns that ransomware actors are targeting unpatched SimpleHelp Remote Monitoring and Management systems, compromising customers of a utility billing software provider.
CISA highlighted ongoing exploitation of SimpleHelp vulnerabilities by ransomware groups, including DragonForce, leading to data breaches and extortion.
Organizations are urged to isolate SimpleHelp instances, update software, and monitor traffic patterns to mitigate ransomware threats effectively.
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