Why it's time to treat AI referrals as their own channel in GA4 | MarTech
Briefly

AI is transforming website discovery as visitors increasingly come from chatbots and virtual assistants rather than traditional search methods. Google Analytics 4 (GA4) misclassifies this AI-driven traffic under categories like Organic Search and Referral, obscuring the true impact of AI on user engagement and conversion rates. Establishing a dedicated AI traffic channel allows marketing teams to accurately track user behavior, optimize content, and make informed investment decisions. Recognizing AI traffic helps compare performance metrics and understand AI’s influence on key performance indicators more clearly.
Visitors now arrive from chatbots and virtual assistants instead of traditional search, leading to a misclassification of AI traffic in Google Analytics 4 (GA4).
Isolating AI traffic enables marketers to compare session quality, conversion rates, and content performance against other channels while showcasing AI's influence on KPIs.
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