Waste Management (WM) is a leading company handling a significant portion of U.S. trash, with Americans producing about 951 kilograms of waste per person annually. CEO Jim Fish emphasizes the company's commitment to sustainability, stating that natural gas produced from decomposing trash powers their trucks. He discusses the transformative impact of technology in improving safety and reducing employee turnover in the demanding waste industry. Fish believes that prioritizing employee satisfaction ultimately leads to customer satisfaction, thereby benefiting shareholders as well. He feels a strong responsibility towards environmental concerns, a topic he routinely engages with customers about.
WM handles about a third of the trash generated in the U.S., which is approximately 951 kilograms of municipal solid waste per person annually. CEO Jim Fish emphasizes the company's focus on sustainability, explaining that decomposing trash produces natural gas used to power their trucks, highlighting the profitability of sustainable practices.
Jim Fish highlights the transformative role of technology in Waste Management, noting it has led to safer trucks and reduced personnel turnover, which is often high in physically demanding positions. He recalls his own experience as a truck worker in severe weather conditions, underscoring the industry's challenges.
#waste-management #sustainability #ceo-insights #environmental-responsibility #technology-in-industry
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