
"We're here to talk about a dreaded four-letter word in the industry: Yelp. You don't need me to tell us how annoying, cruel, and occasionally inaccurate that review platform can be, but you also can't deny that Yelp's influence is everywhere today, echoed in platforms like Resy, Beli, or Google Maps. This year, Eater has been celebrating its 20th birthday by looking back on the last two decades, and we'd be remiss to talk about them without mentioning the app, born a year before Eater, that you love to hate."
"The pizza's pretty good but based upon some of the other reviews here you'd think that it causes multiple orgasms upon touching your tongue, gives you the confidence to quit your shitty job as a babysitter to a successful Manhattanite power couple to pursue your dream as an avant-guard [sic] spoken word performance artist, and clear up that breakout of pimples on your face just in time for the weekend."
Yelp occupies a powerful role in dining discovery and has become widely regarded as annoying, cruel, and occasionally inaccurate by industry professionals. The platform's influence is reflected across newer reservation and mapping services such as Resy, Beli, and Google Maps. Restaurateurs and chefs recall memorable, bizarre callouts ranging from wildly snarky praise to absurd complaints. One recalled review lampooned overblown praise for pizza, while another recounted a 21st birthday that ended with vomiting and an ambulance yet resulted in a one-star complaint about having "ruined their celebration." These anecdotes show the unpredictable impact of online reviews.
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