#customer-behavior

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Dining
fromTasting Table
3 days ago

If You Order Your Drink Like This, You Might Be Sending The Wrong Message - Tasting Table

Engaging with your server improves the dining experience and shows respect.
fromMarTech
6 days ago

Your brand, everywhere: Engineering discoverability in a multimodal world | MarTech

"Lens queries are now one of the fastest growing query types on Search, and younger users (ages 18-24) are engaging most with Lens."
Marketing tech
fromFast Company
1 week ago

Pumpkin Spice Latte returns to Starbucks on Aug. 26

Starbucks' Pumpkin Spice Latte returns on August 26, generating significant demand and bolstering seasonal beverage sales since its 2003 launch.
fromBuzzFeed
2 weeks ago

17 People Who Did Very Dumb (And Disgusting) Things At All-You-Can-Eat Buffets

"I was a sous chef for 17 years. My last job was in a popular area in the Alps where we had a lunch buffet every afternoon. Once a week, it was themed, and I usually stood at the buffet and made either fresh waffles or pancakes. I had a huge setup with toppings and ice cream at one end. I was in the middle, and at the other end were the items I needed to make the food, like batter."
Food & drink
fromwww.dw.com
3 weeks ago

'Tipflation:' The growing pitfalls of proper tipping DW 07/05/2025

Tipping today evokes a range of motivations, including feelings of self-improvement, impressing others, or compensating for low service staff wages.
Typography
fromwww.dw.com
1 month ago

'Tipflation:' The growing pitfalls of proper tipping DW 06/30/2025

Tipping norms have evolved, creating confusion for customers on when and how much to tip in various service contexts.
fromBusiness Insider
2 months ago

I've been a bartender for over 10 years. Here are 11 things I wish customers would stop doing.

Customers should avoid shouting at bartenders or waving cash to get service.
It's important to know your order before approaching a busy bar.
#costco
fromNew York Post
3 months ago

Dogs nose through food at NYC Trader Joe's while carefree owners shop, but some pet lovers don't mind

Oblivious owners walk their dogs right past security guards and massive 'No Pets' signs at the First Avenue and East 59th Street market to shop.
NYC food
Marketing
fromEntrepreneur
3 months ago

5 Reasons Businesses Should Track Consumer Spending Habits | Entrepreneur

Understanding consumer spending is crucial for businesses to adjust their marketing strategies effectively.
fromNew York Post
3 months ago

Customers shocked to see half-eaten chocolate, shoes hurled on floor while shopping: 'Who does this in a store?'

Kmart stores in Australia are facing a significant cleanliness issue due to shoppers' negligence.
A viral TikTok showcases the shocking state of a Kmart store's Easter display.
fromForbes
3 months ago

How To Audit Marketing Processes And Communications

But this comfort zone can foil business development goals as customer habits or behaviors shift. To capture and maintain a competitive edge, businesses need to continually evaluate their practices.
Marketing
Marketing tech
fromForbes
4 months ago

5 ChatGPT Prompts To Predict Customer Behavior And Grow Revenue Faster

Predicting customer behavior can enhance sales and marketing effectiveness.
Understanding customer motivations through data-driven insights can lead to better conversion rates.
Marketing tech
fromDigiday
4 months ago

WTF is attribution modeling?

Marketers utilize measurement frameworks like marketing mix modeling and attribution modeling to understand customer purchasing behavior.
Dining
fromBusiness Matters
4 months ago

No-Shows, Ozempic, and the 50 Fee: Restaurants Have Had Enough

Restaurants are implementing cancellation fees to combat no-shows and last-minute cancellations, which impact their operations significantly.
fromBuzzFeed
5 months ago

Servers Are Calling Out Extremely Rude Things You Should STOP Doing At Restaurants, And Yikes

Customers often display rude behaviors in restaurants, like ignoring operational hours and not assisting servers.
Artificial intelligence
fromFast Company
5 months ago

This new AI tool helps Walmart's merchandising team plan what's in stores

Walmart has introduced Wally, an AI tool that enhances data analysis for merchandise decisions, streamlining the process significantly.
Coffee
fromBuzzFeed
5 months ago

How To Do Work At A Cafe In 2025 Without Bothering Everyone Around You, According To Experts

When freelancing in a cafe, be considerate with your orders to avoid overstaying your welcome.
Marketing
fromShopify
7 months ago

8 Types of Online Shoppers and How To Engage Them (2024) - Shopify

E-commerce businesses need to understand individual shopping behaviors to effectively target diverse audiences.
fromMarTech
9 months ago

3 ways to use predictive analytics to make better decisions | MarTech

Predictive analytics transforms big data into actionable insights, facilitating better decision-making and enhancing customer engagement.
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