In 2017, Uber faced severe leadership challenges marked by cultural upheaval and a significant drop in valuation due to executive misalignment. Instead of collapsing, Uber viewed this misalignment as a chance to recalibrate and rebuild leadership. The company focused on creating a more cohesive culture, emphasizing effective communication, integrity, accountability, and follow-through. This experience highlights that misalignment isn't exclusive to large companies; it's a common challenge across organizations. Many teams operate under the illusion of alignment, ultimately jeopardizing their effectiveness unless actively addressed.
Misalignment is present in companies of all stages and sizes. Unfortunately, many teams don't realize it until it's too late.
A $20 billion valuation adjustment and a leadership overhaul forced Uber to rethink how alignment works at the highest levels.
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