"From law firms to in-house legal teams, the rules of value are being rewritten. The question is: Who's ready to lead the change? In the first episode of 2026 for the UpLevel View podcast, Stephanie Corey and Ken Callander sit down with Rita Gunther McGrath, Columbia Business School professor and Wall Street Journal columnist, to talk about how AI is forcing professional services to price outcomes instead of hours."
"'SDSS Times 2' for Change Mangement A simple acronym can guide a successful change program. Here, Rita explains. Defining 'Disruption' It's long been a business buzzword in tech, but what, exactly, do people mean when they say "disruption"? Here, Rita provides some detail. Disruption in the Law Will regulation preserve the status quo for legal services? Probably not, Rita says. Here's why. Hear the Full Conversation Curious to learn more? Check out this episode below."
AI is forcing professional services to price outcomes rather than billable hours, shifting value from time to results. From law firms to in-house legal teams, the rules of value are being rewritten across the industry. A simple acronym, 'SDSS Times 2', offers a framework to guide successful change programs. Disruption requires a clearer, operational definition beyond its status as a tech buzzword so organizations can identify genuine threats and opportunities. Regulation is unlikely to preserve the existing status quo for legal services, creating pressure for new business models. Leaders must prepare to design outcome-based pricing and lead organizational transformation.
Read at Above the Law
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