OpenAI is responding to concerns about unhealthy user relationships with ChatGPT by developing tools to detect emotional distress. The company advises ChatGPT to facilitate thinking through personal challenges instead of providing direct answers. Recently introduced features include gentle reminders during lengthy interactions to encourage breaks. This approach aligns with existing practices among tech companies that include nudges for healthier digital habits, such as those seen in Apple, Google, TikTok, Instagram, and YouTube, aimed at promoting mindful usage of technology.
There have been instances where our model fell short in recognizing signs of delusion or emotional dependency, so it's developing tools to better detect signs of mental or emotional distress.
ChatGPT shouldn't give you an answer for personal challenges, but rather help you think it through.
Starting today, you'll see gentle reminders during long sessions to encourage breaks. We'll keep tuning when and how they show up so they feel natural and helpful.
Similar features are prevalent in many tech companies, including Apple's nudges for volume control and social media apps encouraging balanced digital habits.
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