Learning In The Flow Of Work Is Not A Strategy

"Many organizations are not using learning in the flow of work as a targeted solution. They are using it as a default response, making the same mistake they made with courses."

"When modality becomes the starting point, organizations risk solving the wrong problem in the most efficient way possible. The modality is still being chosen first, and the problem is still being defined second."

"Learning in the flow of work is highly effective when the capability already exists. It works best for recall at the moment of need, reinforcing known processes, and reducing friction in execution."

Learning in the flow of work is popular in Learning and Development due to its speed and relevance. However, many organizations misuse it as a default response rather than a targeted solution. This shift from building courses to embedding learning in workflows may seem modern, but it often leads to solving the wrong problems. Effective use of this approach occurs when capabilities already exist, aiding recall, reinforcing processes, and reducing friction. Misapplication can result in inefficiencies and ineffective learning strategies.

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