Salesforce data breach affects fashion house Chanel
Briefly

Chanel suffered a data breach on July 25 after unauthorized access to a database managed by an external provider, affecting US customers only. Exposed data included names, email addresses, postal addresses, and phone numbers of individuals who contacted Chanel's customer service. The breach is attributed to the ShinyHunters extortion group that targets Salesforce users. Salesforce asserted its platform was not compromised and attributed the incident to social engineering rather than technical flaws, urging customers to adopt best security practices to safeguard sensitive information.
Chanel experienced a data breach affecting only US customers, with unauthorized access to names, email addresses, postal addresses, and phone numbers from their customer service database.
The breach was reportedly linked to the ShinyHunters group, known for using vishing techniques to infiltrate environments, obtain login details, and extort organizations.
Salesforce claimed their platform was not compromised during the breach and emphasized that social engineering tactics, rather than technical vulnerabilities, were responsible for the incident.
Salesforce urged customers to implement best security practices, such as multi-factor authentication, limiting access rights, and managing linked applications to enhance data protection.
Read at Techzine Global
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