"Continuous learning, adaptability, and strong support networks are the foundations for thriving teams, Matthew Card mentioned in his presentation about inclusive leadership at Qcon London. Trust is built through consistent, fair leadership and addressing toxic behaviour, bias, and microaggressions early. By fostering growth, psychological safety, and accountability, people-first leadership drives resilience, collaboration, and performance. Building an organisation where people can truly thrive starts with intention, Card said."
"People thrive when they're growing, not just in technical areas, but also in soft skills like resilience and adaptability. I often support this in 1:1s and reviews by helping team members set personal development goals that strengthen these capabilities. In a fast-moving industry like ours, fostering flexibility and adaptability is vital, Card said. Thriving doesn't always mean thriving under pressure. It means creating space for people to adapt, experiment, and recover."
Continuous learning, adaptability, and strong support networks form the foundations of thriving teams. Trust requires consistent, fair leadership and prompt addressing of toxic behaviour, bias, and microaggressions. People-first leadership promotes growth, psychological safety, and accountability, which strengthen resilience, collaboration, and performance. Building an organisation where people thrive requires intention, safety, value, and empowerment beyond technical skills. Encourage both technical and soft-skill development, use one-to-ones and reviews to set personal development goals, and allow space to adapt, experiment, and recover. Establish staff communities for connection and recharge. Address toxic behaviour immediately when possible, guided by clear behavioural standards and consistent, values-driven responses.
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