The article emphasizes the importance of recognizing and analyzing patterns within organizational systems. It argues that every system is designed to produce specific patterns based on interactions among people and technology. However, organizations often rely on prescribed practices, thinking they are panaceas for complex issues like inefficiency or high costs, neglecting the unique patterns their systems produce. The author likens this understanding to gameplay in adaptive systems, where performance is a product of recognizing and acting upon these patterns thoughtfully, signifying true engagement rather than mere compliance.
Every system is optimized to produce patterns due to interactions between people and technology, which reflects the system's design and objectives.
Organizations often mistakenly believe that simply applying best practices will solve their underlying problems, without recognizing the need for systemic analysis of their unique patterns.
In the context of systems and organizations, recognizing and understanding patterns is essential for improving performance; you must engage thoughtfully, not just follow rules mindlessly.
The ultimate goal in this 'game' of systems is achieving performance, which reflects an understanding and mastery of the patterns produced by the organization.
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