Content moderators on Facebook and Instagram, primarily from regions like Ghana, face extreme psychological stress while reviewing distressing content. A significant lawsuit is underway against Majorel, a contractor for Meta, revealing complaints of depression and anxiety among moderators due to insufficient mental health support. This situation is not new, as prior legal actions have been initiated by former moderators claiming unfair dismissal and advocating for better working conditions, emphasizing the need for urgent mental health resources in the content moderation industry.
Content moderators, primarily from the Global South, work under high stress to manage disturbing content on Facebook and Instagram, often suffering from psychological issues.
Former moderators have mounted legal challenges against Meta and its subcontractors, citing inadequate mental health support while managing traumatic content daily.
Lawsuits have emerged from moderators alleging unfair dismissal and poor working conditions, highlighting the need for improved mental health resources in content moderation roles.
The distressing nature of the content reviewed by moderators has led to lawsuits alleging psychological harm and inadequate support from companies like Majorel and Teleperformance.
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