"Will AI ultimately boost remote work? A new report from IT software company GoTo suggests the answer is "yes." CEO Rich Veldran told IT Brew that employees realize AI can take over routine tasks, impacting their day-to-day workflows, including whether they actually need to be present in an office to do their jobs. "I personally believe that it's always going to be a hybrid world," Veldran said."
"AI can play a role, she said, but she's hesitant to say it can be a determining factor. "Don't let AI's efficacy determine what your strategy for remote is going to be," Heller said. "Because, one, it's not an AI decision, it's a human decision, and, two, AI tools are so nascent right now. We are just at the beginning of the success of these tools.""
Employees expect AI to take over routine tasks and change day-to-day workflows, affecting whether being present in an office is necessary. Seventy-one percent believe AI could improve workplace flexibility and work-life balance, about two-thirds say AI would allow work from anywhere without productivity loss, and 65% say AI could improve customer service while working remotely. Some hiring experts warn that remote-versus-hybrid strategy should be a human decision and note AI tools remain nascent. Remote work raises cybersecurity risks that complicate IT protection, and recent return-to-office policies have stretched IT teams. A 2024 BLS study found little to no productivity impact from remote work.
Read at IT Brew
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