The Best and Worst North American ISPs for Work, Ranked by IT Pros
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The Best and Worst North American ISPs for Work, Ranked by IT Pros
Work-from-home participation remains high, with many people working remotely full-time or at least sometimes. Internet connectivity is presented as essential for productivity regardless of whether work happens at home, in an office, or both. A survey of IT decision-makers and employees ranks ISPs for work in the US and Canada using factors such as reliability, speed, value, and customer service. NextLight, a municipal fiber-to-the-home provider in Longmont, Colorado, is highlighted as a top choice for home office use. Customers report consistently high scores across categories including ease of use, tech support, customer service, and likelihood to recommend, with near-perfect ratings in several areas.
"The push to return to the office is real, but the impact has been slow so far-at least among PCMag readers. In our latest survey, 30.3% of respondents say they work from home full-time, while 56.4% say they do at least sometimes. Both figures are up just a couple of percentage points from last year."
"Whether you're telecommuting from your couch, working from a desk in an office, or a combination of both, how you connect to the internet is essential to your productivity. Our latest survey polled IT decision-makers and employees alike, asking key questions about reliability, speed, value, customer service, and other important factors to rank ISPs for work in the US and Canada."
"Starting with NextLight, the municipal ISP in Longmont, Colo., which once again tops the work-from-home ISP chart thanks to its stellar fiber-to-the-home (FTTH) services. NextLight customers who use the ISP for work give it higher scores than those who use it for non-work purposes. It doesn't have a single score below 9.7 out of 10 across the board, and in several categories-ease of use, tech support, customer service, and likelihood to recommend-it earns a near-perfect 9.9."
"Despite being available only in a limited area-Longmont has a population of around 104,000-NextLight wins our Readers' Choice as the overall best ISP for home offices. "I'm a film editor and work from home," says one respondent to the survey. "I need high bandwidth to send and receive massive files for my job. NextLight is super-fast, reliable, and has great customer service. Their internet is one of the r"
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