"We are thrilled to announce that New Relic has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring (DEM), building on our existing recognition as a Leader in the 2025 Observability Magic Quadrant. We believe this recognition validates our commitment to providing a deeply integrated, intelligent DEM with our observability platform powering open ecosystem workflows with agentic AI-driven actionable insights."
"Notable AI-powered DEM innovations that improve MTTR and user experience include: Intelligent user-path replay filtering and unified performance impact view in APM Preventive synthetic tests with mobile device emulation and secure OpenShift support No-code logs, ANR analysis and mobile crash inbox to faster RCA Auto-instrumented user actions (e.g., rage clicks) with intelligent attribution connect friction to business impact Agentic integrations with existing tools (ITSM, GitHub) embed DEM into workflows help resolve incidents fa"
New Relic was named a Leader in the 2025 Gartner Magic Quadrant for Digital Experience Monitoring, building on Leader status in the 2025 Observability Magic Quadrant. The platform delivers a deeply integrated, intelligent DEM powered by an observability platform that enables open ecosystem workflows with agentic, AI-driven actionable insights. The platform includes industry vertical solutions such as Streaming Video and Ads Intelligence. New Relic supports business teams, customer experience specialists, IT operations, and SREs. The company emphasizes AI-driven observability, agentic integrations (for example, ServiceNow), and innovations that reduce MTTR and improve user experience.
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