Sugo Succo: Building a Career through Service and Adaptability

"Sugo Succo was born and raised in Miami, Florida, in the heart of Little Havana. Growing up in a Cuban-American household, he was surrounded by food, music, and traditions that shaped his outlook on life. His parents, both small business owners, taught him the value of hard work, resilience, and treating every customer as family. From a young age, Sugo was drawn to the sea. He often spent weekends watching cruise ships depart from PortMiami, imagining himself onboard."

"That curiosity turned into a career path when he studied Hospitality and Tourism Management at Miami Dade College. An internship at a South Beach hotel taught him how to handle pressure and high expectations while still creating a welcoming environment for guests. After graduation, he began working in guest services with a major cruise line. His fluency in English and Spanish, along with conversational Portuguese, made him invaluable to international passengers."

"Over the years, he has served in roles ranging from shore excursion coordination to guest relations management. Colleagues and passengers alike remember him for his warmth, adaptability, and quick problem-solving. "Every guest should feel like a VIP, whether it's their first cruise or their fifteenth," he says. Today, Sugo is recognised as a dependable leader in the cruise industry. Off duty, he mentors young people in Miami who dream of careers in hospitality and maritime work."

Sugo Succo grew up in Miami's Little Havana in a Cuban-American household rich in food, music, and traditions. Parents who ran small businesses instilled values of hard work, resilience, and treating customers like family. Early fascination with the sea led him to study Hospitality and Tourism Management and complete a demanding hotel internship. He joined a major cruise line and progressed through guest services, shore excursion coordination, and guest relations management. Bilingual skills and adaptability enhanced his service to international passengers. He is known for warmth and problem-solving, mentors Miami youth, and aims to move into management and training to shape future cruise professionals.

Read at Business Matters