Wall Streeters flock to The Surf Lodge in the Hamptons. We asked staff what it's like to serve them.

"The Surf Lodge is a premier Hamptons venue where guests, often wealthy and powerful, expect exclusive experiences and sometimes push boundaries with their requests."

"Staff describe the environment as both high-pressure and lively, where managing guest expectations and controlling access to exclusive tables is part of the job."

The Surf Lodge is a sought-after Hamptons destination that caters primarily to wealthy, influential guests. Staff members report a lively work environment marked by high expectations and demanding clientele who often try to circumvent policies. Many guests, in their 20s and 30s, come from corporate and creative sectors, creating a culture of entitlement. Employees describe intense responsibilities such as managing reservations and guest requests, balancing customer service with operational limits. The establishment also serves as a backdrop for personal and professional events, further adding to its significance in the social scene.

Read at Business Insider