I spent 15 years working in the travel industry, specifically as an airline check-in and gate agent for the majority of that time. During those years, I encountered a variety of amusing, shocking, and often frustrating mistakes made by passengers. As someone who has traveled to over 40 countries, I know how stressful flying can be. However, being courteous to airline agents will actually increase your likelihood of receiving help, ensuring you board your flight and take off seamlessly.
American Airlines told the news station KTLA that it started removing the metal sizers on October 6. According to the airline, the move is intended to simplify the boarding process-bypassing the bottleneck that sometimes forms when multiple passengers need to check the size of their bags. Starting this week, gate agents will be responsible for visually assessing whether carry-ons are the appropriate size.