from24/7 Wall St.
20 hours agoSocial Security Makes Big Change That Could Disrupt Service for Millions
For a long time, Social Security field offices were set up to handle claims on a local basis. But beginning on March 7, the SSA is shifting away from this model to a centralized system where claims are handled on a nationwide level. That's a problem, though, because field office employees tend to be more familiar with local rules and are therefore better equipped to help seniors in their jurisdiction.
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